Managing Expectations for Changing Technology

The world changes quickly. Changes in technology are even quicker. It can feel impossible to keep up with sometimes, and one of your greatest challenges as a transportation professional is fitting today’s technology into your operation. Like everything you do, it involves managing many different expectations: Parents expect the school bus location to show up … Continue reading Managing Expectations for Changing Technology

Tips for a Successful Software Implementation

There are two parts to any enterprise technology solution: software and service. What a software product can do is important, of course, and you should look carefully at its functionality before buying. But software only gets you partway to an improved operation. The services provided along with the software, such as training and support, often … Continue reading Tips for a Successful Software Implementation

Who’s Driving Your Software Demo?

Selecting the right software to help you run your operation is one of the most critical decisions you can make in student transportation. And it’s a decision you’ll make based off of one or two demonstrations of the program. That’s why it’s so important that you don’t just see what the salesperson wants to show. … Continue reading Who’s Driving Your Software Demo?

Ouch, where has my support payment gone?

I recently purchased a new cell phone and the experience made me think about K-12 software. For two years I made monthly payments to my cell phone service provider (whose 4G speed is faster than the others, but that is a blog for someone else). These payments, in my opinion, were not insignificant. I paid … Continue reading Ouch, where has my support payment gone?