I get the chance to talk to lots of transportation staff from districts across the U.S. and Canada, and I’ve found that across the board, the highly successful student transportation departments have something in common: they stop and look around. It’s harder than it sounds. Student transportation is a crazy business, with many tasks always … Continue reading Tales from the Road: District Gains Insight Through Technology
There are two parts to any enterprise technology solution: software and service. What a software product can do is important, of course, and you should look carefully at its functionality before buying. But software only gets you partway to an improved operation. The services provided along with the software, such as training and support, often … Continue reading Tips for a Successful Software Implementation
I recently witnessed a fascinating discussion at a conference that has had me thinking ever since. A K-12 support professional stated that it was her responsibility to be as effective as possible when providing services for students in support of their educational goals. A peer immediately responded that he felt that it was his duty … Continue reading Efficiency versus Effectiveness
As responsible school business officials, we know how important it is to be completely certain that our district operations are well managed. To do so we must constantly ask ourselves questions such as: “How are we doing? How do we compare with others? Are we making progress fast enough? Are we using the best practices?” … Continue reading From KPIs to Benchmarking to Best Practices
The Environmental Protection Agency (EPA) tells us that: “OBD stands for On-Board Diagnostics, a computer-based system built into all model year 1996 and newer light-duty cars and trucks. OBD monitors the performance of some of the engines' major components. The system provides owners with an early warning of malfunctions by way of a dashboard ‘Check … Continue reading Key Performance Indicators: A Check Engine Light For Your Business
Have you ever sat through a presentation of slide after slide and found yourself struggling to pay attention, even though the topic was of interest and importance to you? On the other hand, you can probably think of some other memorable presentation which you remember so clearly that the lesson is still fresh in your … Continue reading Using Data to Tell Your Story
Recently, the Lake Placid News ran an article reporting that two small districts in upstate New York - Lake Placid and Saranac Lake - were going to explore options for funding a consolidation study. A discussion at a joint meeting of the two schools boards teased out the idea that a third district – Tupper … Continue reading Consolidation, KPIs, Efficiency – then what?
Don’t you hate it when you are at a conference or in a meeting and someone uses an acronym that you have never heard before? You look around the room to gauge whether you are the only person who has no idea what the speaker was referencing. If you are really brave then as soon … Continue reading Key Performance Indicators 101