Connect 2014 just concluded on April 16th in San Antonio, Texas. It was by far Tyler’s biggest conference ever, with over 3,000 clients, 500 staffers and a cadre of industry expert partners. The theme of the conference was “Big Ideas, Delivered” and I believe all in attendance would agree that that promise was fulfilled.
The conference began with opening sessions for both Tyler as a whole and for the individual products, including the Versatrans suite in particular, to share the good news on where we’ve been and where we are going. We were greatly honored at the Tyler opening session by a personal welcome from the justifiably proud Mayor of San Antonio, Julian Castro. Tyler leadership then shared their vision for the future with attendees.
The Versatrans sessions, which I participated in, included the following tracks:
- Technology — helping users keep up with the ever-changing world and the tools available to them
- Training — including everything from new user sessions to advanced tips and tricks for the veterans
- GPS — a look at the rapid growth and utility of this technology
- Best practices — with a special focus on service and efficiency
- Resource room — where attendees could get individual assistance from Versatrans staff
- Future product improvements — where users could share their suggestions and insights
Set up conveniently so that attendees had to pass it every time they entered or left the facility was the Tyler Community lounge, emphasizing the importance of this exciting new platform that has been growing by leaps and bounds. Just past the Community Lounge was the exhibitor area where Tyler partners shared their expertise with attendees. Attendees were also afforded the opportunity to earn Continuing Professional Education credits for a number of session offerings.
But all work and no play makes for a dull conference. I think all would agree that they took great care of us. The Henry B. Gonzales Convention Center was a wonderful facility, giving truth to the legend that everything is bigger in Texas. Its location was ideal, right in the heart of beautiful downtown San Antonio, on the River Walk and next door to the historic Alamo. We were treated to delicious food with a local flavor, watching with awe how the convention center staff could deliver sit down meals for 3,500 folks at a time without a hitch. Meal seating was organized by product groups, facilitating informal connections and sharing throughout the conference.
Tuesday night was dubbed “The Big Event,” with entertainment to match most tastes. From a rollicking piano bar simulation to authentic Texas swing provided by national recording artists “Asleep at the Wheel,” attendees got a chance to put on their jeans, kick up their heels and let their hair down for a couple of hours. The evening even included an “all for fun” version of a night on the town in Las Vegas.
But without question, the biggest idea delivered at Connect 2014 was the chance to make new friends and forge important new connections. That is the true and enduring value of our commitment to events such as Connect.
See you at Connect 2015 in Atlanta!